ETGroup Blog

Booking conditions

Flexible booking conditions for your holiday

Book your vacation carefree with the Europa Tourist Group, now you can change or cancel your booking up to 14 days before arrival without losing the deposit.

Plan your holiday in Bibione or Lignano with no worries and book directly on our website etgroup.info or contact our booking center: +39 0431 430 144 – europa@etgroup.info.

Here you will find the answers to our guests’ questions regarding the booking conditions:

Until when can I cancel my booking without losing the deposit?

In order to guarantee you a carefree booking, we have changed our cancellation conditions.

Now you can change or cancel your booking up to 14 days before arrival without losing the deposit. In the event of an unforeseeable event, you will receive a credit voucher for the amount already paid, which you can use this or next year.

Our team from the Booking Center is available daily from 8.30 a.m. to 7.00 p.m., by phone +39 0431 430144 and by email hotel@etgroup.info for hotels and resorts and europa@etgroup.info for holiday homes and apartments.

 In addition, you can check our availability at any time on our website etgroup.info.

Can I insure my vacation?

Yes, you can have your vacation insured online with Allianz Insurance.

You can choose to insure the deposit or the entire amount of your holiday.

Discover how to insure your vacation: Allianz Insurance.

Can I book my vacation and use the credit voucher that I received last year?

Of course, the credit voucher you received last year can be used for a booking this year. For more information, please contact our staff at our Booking Center.

Our team is available daily from 8.30 a.m. to 7.00 p.m., by phone +39 0431 430144 and by email hotel@etgroup.info for hotels and resorts and europa@etgroup.info for holiday homes and apartments.

 In addition, you can check our availability at any time on our website etgroup.info.

Do I have to get vaccinated against Covid-19 before travelling to Italy?

No, you don’t have to be vaccinated against Covid-19 before travelling to Italy.

Do I need to have a health passport before entering Italy?

No, for summer 2021 you do not need to have a health passport before entering Italy.

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